3 Ways Technology May Support a Better Patient Experience
Delivering a quality patient experience goes beyond treating the health concern(s) that bring people to your practice. Really, it’s about the entire patient journey–from their first contact with your office and first visit with you, to communicating test results, following up appointments and every touchpoint in between.
A key part of that quality experience is when practitioners are able to demonstrate that they’re committed to reducing friction for patients: when you can offer convenience, flexibility and care that’s easily accessible, then you’re also demonstrating that you’re supportive of administering that care on their terms.
Integrating technology into your practice is one way to enable a successful patient journey. When chosen carefully, the technology you implement may also create more time and efficiencies for you, the practitioner, which in turn may reduce your risk for burnout.
Here are three technology options that may help you balance the goal of delivering outstanding patient care with running a growing practice.