The Balanced Dispensary
For functional and integrative medicine practices, a necessary part of the front-office workload is maintaining inventory and patient accessibility to your recommended vitamins, supplements, and health products. The right dispensary decisions can streamline this workload, reduce practice overhead, improve patient experience, and help you maintain a practice healthy enough to support its community of patients for years to come.
The Balanced Dispensary blends a traditional in-office dispensary with a supporting online dispensary, such as Wellevate, to produce better patient and practice outcomes.
About The Balanced Dispensary
The Balanced Dispensary is a strategy which includes a traditional in-office dispensary to support the day-to-day needs of your patient appointments, partnered wtih an expansive online dispensary for convenient patient reordering. You also gain access to more specialized products which you would lose money on if you carried in your office due to expired product and time reordering and restocking your shelves.
Protocol for a Balanced Dispensary
Your balanced dispensary is built on daily use, clinically essential, accessible refill, expanded selection, and lifestyle selection products.
Daily Use products are the items most frequently recommended to patients. These may include omegas/fish oil, multis, and other products to support your patient at time of visit, and are ones you already include in your in-office dispensary.
Clinical Essentials are vitamins and supplements that are less frequently recommended, but where time-sensitive access is still important for patient success. This may include clinically critical items such as digestive support products that are stocked in your in-office dispensary in limited quantities to ensure quick access to these products, despite not being prescribed as frequently.
Accessible Refills include vitamins and supplements which you recommend your patients take on an ongoing basis, such as multivitamins, fish oil, or probiotics. Because refills may be more frequent than office visits, ensuring that your patients have a convenient way to safely reorder can help them stay on protocol with the quality supplements you’ve recommended.
Expanded Selections are items you may not typically stock in your dispensary, depending on your specialty and patients, but that your practice may require expedient access to. This may include variations of common supplements that account for specific allergies, or less commonly recommended products in your practice.
Lifestyle Selections are a fast growing addition to a balanced dispensary. These products aren’t necessarily clinical in nature, but are your personal recommendations for everyday selfcare. Sunscreen, skin care and non-toxic cleaning supplies are common examples.